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Terms of Service

Terms of service

Terms & Conditions

  • defamatory material to any individual; obscene or offensive.
  • threatening or abusive behaviour of any kind
  • discrimatory; including gender, race, religion, disability, age or sexual orientation.
  • Infringement of any laws covering copyright, trade mark or intellectual rights.
  • be used to transmit or receive unsolicited or unauthorised advertising or promotional material.
  • Website URLs, HTML code, or computer script.


Intellectual Property

‘Reigndeer’ is a registered trade mark. Reigndeer Clothing Company, and our logos are trade names or trademarks of Reigndeer Clothing Company Limited and may not be used by anyone else without our express permission.

Reigndeer Clothing Company Limited does not give you the right or interest in any copyright or intellectual property rights or to copy them. This includes product likeness. You may not copy, reproduce, republish, download, post, broadcast, transmit, make available to the public, or otherwise use any part of our site, including all other marks, trade names, brand names, business names, illustrations, images, logos, registered or unregistered designs, copyrights and other intellectual property rights which appear on our site.

The copyright in and the content of all the software, Website and pages relating to the web site is owned by, or licensed to Reigndeer Clothing Company Limited, unless otherwise specified and may not be used, copied or altered without our express consent

Copyright extends to the design, look and feel of, all photography and any marketing materials.



We will take all reasonable actions to keep the details of your order and payment secure, but in the absence of negligence on our part we cannot be held liable for any loss you may suffer if a third party procures unauthorised access to any data you provide when accessing or ordering from the website.

Our total responsibility to you for a product will be limited to the amount paid by you. We sell products for personal use only, as such, our responsibility to you shall not for any reason include any business losses such as lost data, lost profits, lost sales or business interruption.

If we are in breach of these T&Cs, we will only be responsible for any losses that you suffer as a result to the extent that they are a foreseeable consequence to both of us at the time you order the relevant product or the time you otherwise use the site.

These limitations and exclusions do not affect your statutory rights and only apply to the extent permitted by law.



Certain features or services offered on or through the website may require you to open an account (including setting up an account ID and password) and to share personal data.

You should take all necessary steps to ensure that your password is kept confidential and secure; you will be responsible for all transactions that occur or are submitted under your password. Please inform us immediately if you have any reason to believe that your password has become known to any unauthorised person, or if the password is being, or is likely to be used in an unauthorised manner. If we are of the opinion that there is a possible breach of security or misuse of the website, we are entitled to ask you to change your password or suspend your account. We are not liable to anyone for any loss or damage stemming from any failure from you to protect your password and/or account.

You agree to review and update your account and personal detail and payment details, including your email address, debit/credit card numbers and expiration dates, so we can contact you and process your orders as needed.

You may not use another individual’s account ID, password or account at any time without the express permission and consent of the holder of that account ID, password or account. Reigndeer Clothing Company Limited cannot and will not be liable for any loss or damage arising from your failure to comply with these obligations.

See our Privacy Policy for more information regarding our protection of your personal data.



To access, visit or make any other use of the website, you must be at least 16 years of age. To register and order online, you declare to be 16 years of age or older and you must lawfully possess a means which allows electronic payment such as Visa, MasterCard or PayPal. In addition, you are responsible for ensuring the correctness and completeness of all information you provide us with at any time.

If you post information onto the website, you are solely responsible for the content that you post or transmit to the website and/or to other users and agree that you will not hold Reigndeer Clothing Company Limited responsible or liable for any user communication from another user that you access on the website. Moreover, Reigndeer Clothing Company Limited, reserves the right to delete any user communication from any part of the website.



Product Descriptions

We describe and portray our products on the website as accurately as possible. However, we cannot guarantee nor warrant that the product descriptions or other content of the website is accurate, complete, reliable, current or error free. We reserve the right to correct any typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing and availability from time to time without prior notice. If you notice a problem, let us know and we’ll see if we can try and correct it.

Prices shown on the website are inclusive of VAT at the appropriate rate where applicable.

Colours and Finishes

We have made every effort to display as accurately as possible the colours and finishes of our products that appear at the website. We cannot guarantee that your computer monitor’s display of any colour will be accurate, complete, and reliable or error free. So colours and finishes will be indicative and do not have a binding/contractual value.


See our Delivery Policy for more information.

Non-EU customers are responsible for Import Duty/Tax in their respective countries. Unfortunately we cannot advise you what these costs will be - please consult your local customs office for more information.


UK & EU. The prices shown are inclusive of any value added tax or sales tax. Due to circumstances beyond our control, prices may have to be altered up or down, including any alterations to the rate of value added tax or sales tax. The current price will be shown when you place your order. All prices shown are cash prices in sterling.


Only one discount code per order can be used at one time. If a discount code is not applied, then it is at our discretion if the code is applied to the order.

Times quoted on discount offers are Greenwich Mean Time (GMT) or British Summer Time (BST), as applicable.



You are deemed to place an order with us by ordering via our online checkout process. As part of our checkout process you are given the opportunity to check your order and to correct any errors. An acknowledgement of your order, detailing the products you have ordered will be sent to you. The fact that you receive an automatic order acknowledgement does not guarantee that we will be able to meet your order.

Our acceptance of an order takes place when we despatch the order. A despatch confirmation will be sent to you via email. When the order has been despatched, the purchase contract will be made even if your payment has been processed prior to despatch, unless we have notified you that we do not accept your order or you have cancelled your order.

All orders are subject to availability and we reserve the right to refuse an order where we cannot obtain authorisation for your payment, if there has been a pricing or product description error, or if you do not meet any eligibility criteria set out in our terms and conditions.



Under the Consumer Contracts Regulations you have until 14 working days after you receive certain products to tell a retailer that you’ve changed your mind and would like to send it back.

The Consumer Contracts Regulations only apply to certain categories of products. What this means is that you cannot change your mind and send any of the following products back:

  • Products that have been personalised for you, including items that have been tailored or altered by you.
  • Products that, by their nature, cannot be sent back (e.g. swimwear and underwear)

If you change your mind, you must return the product to us. Until you have decided whether to send a product back to us, remember that the Consumer Contracts Regulations put a duty on you to take good care of them.



You agree to fully indemnify, defend and hold harmless Reigndeer Clothing Company Limited, and our directors, officers, employees, interns, affiliates, agents, contractors, service providers and suppliers, harmless for any claim or demand, including reasonable legal fees, made by a third party arising out of your breach of these Terms and Conditions or use of this Website; including all claims for liability, damages, losses, costs and expenses.

Reigndeer Clothing Company Limited may update or withdraw this Website (or any part thereof) with or without notice to you and you confirm that we shall not be liable to you or any third party for any changes or withdrawals. Your continued use of the website (or any part thereof) following any such change(s) shall be deemed to be your acceptance of such change. It is your responsibility to check regularly to determine whether the Terms and Conditions have been changed. If you do not agree to any change to the conditions then you must immediately stop using the website.



Questions about these Terms & Conditions or the content of our Website please email

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